Returns & Exchanges
At Astek Home, we take pride in the quality of our wallcoverings and decor; if you are not entirely satisfied with your purchase, we offer a 30-day window for returns of unused and unopened items.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.
- 2.Prepare Your Package
Ensure all items are in their original packaging, uncut, and in resaleable condition, then clearly mark your RMA number on the outside of the box.
- 3.Ship Items Back
Send your return to our designated warehouse using a trackable shipping method to ensure your package is documented and arrives safely.
- 4.Inspection and Refund
Once our team inspects the returned goods to verify their condition, we will issue a refund to your original payment method, minus any applicable restocking fees.